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Overall Rating

5.00(11 reviews)100% of customers recommend this property

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Resident Reviews

Kayla Morris is Awesomesubmitted by Smatha D. - |Recommended: YesMy friend Jada and I came in to tour around 4 48 they close at 5 30 with Kayla We were there until 6 30 trying to see if these apartments would be the best fit for us..you know women can be crazy detailed especially being analytical LOL. Kayla was so awesome. She fit right in with us and made us feel like dang we have to live here. We fell in love with one unit she recommended and it was a done deal It literally made us want the keys right then. We really appreciated her staying late with us. Definitely a great experience
Really Goodsubmitted by Mary W. - |Recommended: YesReally happy
Lovely apartment, very homey, fun amenitiessubmitted by Shawn C. - |Recommended: YesI really enjoy living at the Cleo. I have not had any major issues during my time here. The staff, both maintenance and reception, have been quick, efficient, and friendly. I love the pool area, my little balcony, and the gym has everything I need I have great neighbors, I rarely hear a peep. Occasionally a dog will be on a balcony and the barks do echo in the pool area, but it is nothing terrible. My kitchen space is hands down my favorite part... beautiful features, a large island, and tons of countertop and storage space. Plus, I can walk to restaurants, the grocery store, and five points I love being in East Nashville and the Cleo is an awesome spot.
response from property -Shawn, Thanks for the AWESOME review!! The kitchens are my favorite part of the community as well. We hope that you continue to enjoy every minute here at The Cleo and if there is anything we can do to help make your home more enjoyable, please let us know. The Cleo -dp
Noise False Promisessubmitted by Jasmin B. - |Recommended: YesThere were many things I heard as I prepared to move in here. I was suppossed to have an island but they didn't get the shipment until 2 MONTHS to the day after I moved in. There were apartments without tenants, but I had scheduled my move in and was told I'd have an island. I didn't purchase a table because there is no purpose to having an island and table. No one could tell me the height either so I had to wait until after it arrived to purchase stools in order to sit at the island and eat. The meeting rooms on each floor were going to have different activities . Instead they are just different forms of a meeting room quiet room. I was also told there would be a couple onsite to plan community events, but besides the grand opening pool party there haven't been activities. Lastly the building is so poorly insulated. The construction happening on Cleo Miller has been continuing for months and will continue for months to come and it is very disruptive to life. I don't even live on the first floor so I can only imagine how much worse it is for them. From my floor it sounds like they works are on my balcony not across the road.
Staff communication with tenants needs vast improvement. submitted by Ardath G. - |Recommended: YesI'm really enjoying my unit and the building itself, especially the fitness facility. The coffee in the morning has also been such a treat. I do, however, feel the onsite management staff are a little lack luster. I have contacted them several times via email and cannot recall ever receiving a response. The only time I can communicate with them is if I take the time to go to the office or keep calling the office with hopes that someone answers. The maintenance staff, however, is super responsive and very helpful. Bob is terrific.
response from property -Bob is a wonderful part of our team and we are very thankful for all work that he does for us! We are sorry that you are having such trouble communicating with the office staff. If you have a moment I would love to speak with you in regards to the methods you are using for email. I want to make sure that everything is working on our end. The coffee and fitness areas are a great touch for our residents and we hope that you enjoy them, and your home, for years to come!
Good concept, poor executionsubmitted by Kelli B. - |Recommended: YesThe amenities are nice, everything is clean, new, and it feels like a safe place to live. Unfortunately, there's some execution issues - such as always being out of coffee yet free coffee is a big advertising point for them, having to travel all over the first floor to pick up packages by different shippers, missing packages all the time, etc. When shopping for other apartments in the area, you definitely get the most sq. footage for the price here, but there are definitely kinks that need to be worked out. I try to chalk it up to being a new place and reminding myself I got two free months of rent, but then I realize almost every complex offers that and I bet it doesn't take them a month to get a shelf installed in the closet. Also, I can't sleep with my fan on at night because it's so loud but I doubt there's anything y'all can do about it.
response from property -Hi Kelli, Thanks for being so understanding and being patient with our construction delays. By all means, please put in a maintenance ticket to have your fan looked at by the staff. I am the same way, I would never get good rest without a fan and we want to make sure the home of our residents are the most comfortable they can be. Hopefully the new package locker system has resolved the issues with packages. If there is anything else we can do to make your home more enjoyable, please feel free to give us a call.
Everything I wanted and more submitted by Caylee H. - |Recommended: YesI am going into my 4th month of living at The Cleo and I have never been happier at an apartment building In the short amount of time I have been here, I have made so many new friends and memories. The events they put on here are so fun and more than I ever expected from a community. I am very happy with my apartment, the amenities, and walking distance this building has to offer. I would definitely recommend The Cleo
response from property -Hi Caylee, We are so glad you are loving your experience here at The Cleo and we hope that you continue to do so. If you ever have any event ideas of your own we would love to hear them! Let us know if there is anything else we can do to make your home more enjoyable!
East is bestsubmitted by Shelby M. - |Recommended: YesThe Cleo just keeps getting better I was one of the first residents to move in thanks to Kayla and, three months later, I'm so happy to call The Cleo home. The units are great--bright, modern, and quiet I never hear my neighbors , the amenities are above and beyond biggest building gym I've ever seen , and the residents and staff are all friendly. Would recommend this community to anyone.
Love it submitted by Megan - |Recommended: YesAbsolutely love living here Floor plans are great, staff is incredible, maintenence is on top of their game, and the amenities are great. The events planned for the residents makes it fun to get to know our neighbors, who have all been great
Can't beat the location submitted by Jennifer J. - |Recommended: YesThese apartments are brand new in the middle of East Nashville, walking distance to Mos Tacos and Pharmacy Burger, right across the street from Five Points and Barista. I was impressed with the extras you get at this property, similar to what you would see in Germantown and the Gulch. Staff has been great to work with as well. Can't wait to move in September
Heading in the Right Direction submitted by Robert M. - |Recommended: YesI believe this complex is heading in the right direction as it is still under some construction. The staff is friendly and accommodating. The design is pool area roof deck are amazing. The only downside is the thin insulation between apartment floors, it is apartment living I am able to hear the person above me but am okay with that as I have always had someone live above me, apparently the person below me wasn't. Since it is hardwood floors I am not sure what else could be done from that stand point. I look forward to seeing the finished product an bocce court.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Cleo East Nashville, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Cleo East Nashville, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose